Version 1 · October 2026
1. Who we are and what these terms cover
These terms apply to every wholesale order placed through MKPBR Pro (for beauty salons and professionals) and MKPBR Partners (for resellers), operated by MKPBR Tecnologia LTDA, a Brazilian limited company, CNPJ 28.103.220/0001-60, Rua Itajubá, 768 - 27b, Bom Retiro, Joinville - SC, Brazil ("MKPBR", "we", "us"). Products are sourced and shipped from Brazil. By sending an order request, you ("the buyer") accept these terms. Our retail terms do not apply to wholesale orders, except for our Privacy Policy.
2. Who can buy
2.1 Wholesale accounts are for beauty salons and beauty professionals buying for professional use, and for resellers buying to resell. You must be at least 18 years old.
2.2 The information you give when you apply must be true and kept up to date. We may review any account at any time, and we may suspend or close an account that gives false information or does not follow these terms.
2.3 Wholesale is available only in the countries listed on the MKPBR Pro and MKPBR Partners pages.
3. Orders, minimums and invoices
3.1 When you send an order request, you are making an offer to buy. We email you the invoice right away, with the final amount and the payment details. A contract is formed when we receive your payment. If a product turns out to be unavailable before you pay, we will tell you and either send an updated invoice or cancel the order. If it becomes unavailable after you pay, section 6.1 applies.
3.2 Minimum quantity per product: 5 units at MKPBR Pro and 15 units at MKPBR Partners. Minimum order: US$ 600, € 550 or £ 460 in products, depending on your order currency. There is no maximum order.
3.3 Orders above a set value receive an extra discount, as shown on the order page at the time of the order. Some brands set a lower maximum discount; the order page shows the price of each product.
3.4 Wholesale prices are only for the approved account. They cannot be combined with retail promotions, coupons or quantity discounts.
3.5 We may refuse or limit an order, for example when a product is unavailable, when a brand does not allow wholesale sales in a country, or when we suspect the account is not a salon, professional or reseller.
4. Prices, shipping and import duties (DDP)
4.1 Prices are shown in US dollars, euros or pounds, depending on your country. Prices in euros and pounds follow the exchange rate on the day you send your order. The amount in the invoice is final.
4.2 Shipping is by FedEx International Economy. Shipping is charged for each box, by its weight (see section 6.3), and is shown before you send the order request.
4.3 Your order is delivered duty paid (DDP). The line "import duties and taxes" covers the import duties, taxes and customs fees of your country. We pay them on your behalf, so there is nothing to pay on delivery. These amounts are calculated in advance and are final: we will not charge more, and we will not refund the difference, if the amount actually charged by customs is different.
4.4 If you change the delivery address after we send the invoice, or refuse a delivery, any additional shipping, duties or fees are your responsibility.
5. Payment
5.1 Payment is by bank transfer only, to our Wise account in the currency of your order, using your order number as the payment reference. We do not accept card payments for wholesale orders.
5.2 Please pay within 10 days of the invoice email. We send a reminder every 2 days. Orders not paid within 10 days are cancelled.
5.3 Bank fees charged by your bank are your responsibility. The amount we receive must match the amount in the invoice.
5.4 We will never change our bank details by email. If you receive a message asking you to pay a different account, do not pay and contact us at ps@mkpbr.com.
6. Stock, preparation and shipments
6.1 If, after payment, a product becomes unavailable, we will ship the rest of the order and either refund the missing items to the account you paid from or give you a credit for your next order, at your choice.
6.2 We prepare orders within up to 7 business days after your payment is confirmed.
6.3 Each box holds up to 20 or 30 units, depending on the destination country, and up to 15 kg. We split your order into boxes in the way that costs you the least, and the order page shows the boxes, their shipping and the estimated delivery of each one before you send it. Orders that do not fit in one box are sent in more than one box, three days or more apart. Each box has its own tracking number, and shipping is charged per box, by its weight.
7. Delivery times
Delivery times shown on our pages are estimates: up to 7 business days to prepare the order, plus the FedEx transit time to your country. We are not responsible for delays caused by the carrier or by customs, but section 8 applies if a shipment is not delivered.
8. Guaranteed delivery
8.1 If a shipment is held by customs and not released, or is lost by the carrier, we will send the same products again or refund the amount paid for that shipment, at our choice.
8.2 This guarantee applies when the delivery address and contact details are correct, and when you answer requests from the carrier or customs (for example, documents or identification) within the time they give.
8.3 It does not apply when you refuse the delivery, when the address is wrong or incomplete, or when the shipment is held for a reason caused by you, including the lack of a registration, license or notification that your country requires for you to import, sell or use the products.
9. Damaged, missing or wrong items
9.1 Please check your order when it arrives. Report damaged, missing or wrong items within 7 days of delivery, with photos of the box and the products, to ps@mkpbr.com.
9.2 After checking, we will replace the items or refund them. Because these are cosmetic products, we do not accept returns of opened products or returns for a change of mind.
10. Your responsibilities for use and resale
10.1 You are responsible for following the laws and rules of your country to use or resell the products, including any product registration or notification, labeling and language requirements, business licenses and taxes on your own sales.
10.2 Product packaging may be in Portuguese. Our products are sourced in Brazil from the brands or their authorized distributors and are regularized with ANVISA, Brazil's national health authority, for the Brazilian market. This is not the same as approval by the authorities of your country.
11. Liability
To the extent allowed by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect losses, such as lost profits or lost sales.
12. Privacy
We use your information to manage your account and your orders, as described in our Privacy Policy at mkpbr.com.
13. Changes, governing law and language
13.1 We may update these terms. The version in force when you send your order request applies to that order.
13.2 These terms are governed by the laws of Brazil. Disputes will be resolved by the courts of Joinville, State of Santa Catarina, Brazil.
13.3 These terms may be translated. If there is any difference between versions, the English version prevails.
14. Contact
MKPBR · ps@mkpbr.com · mkpbr.com